Engagements tab

Introduction

Once you have created your first channel, you can use “engagements” tab to engage with your followers or even ask for the permission to target the end users who are not following your channel and invite them to follow it through messages, valuable coupon discounts or catchy promos.

Depending on the partnership package you chose during registration, you will have access to all or a certain type of engagements. In this section, we will describe all engagement types, how to create and manage them.

On Engagements tab you can create and edit your engagements.

To Create an engagement, tap on the pen icon at the top right-hand corner and chose one of the available engagements to start the creation wizard.

Once created all engagements will be visible here in a list arranged per type. If you wish to Edit an engagement just tap the edit icon next to engagements name.

Notice: All engagement types can be viewed in engagements tab, but some engagement types can only be created and edited from the Web app (like Wallpapers or certain loyalty types).

Engagements types:

  • Message
  • Chatbot
  • Promo
  • Coupon
  • Loyalty

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